Cebu Pacific Air has reported a significant incident involving travel fraud, leading to the interception of three individuals at a popular tourist gateway.
Travelers Intercepted at Boracay's Gateway
On Thursday, December 18, 2025, authorities at Caticlan Airport in Aklan intercepted three individuals. The airline stated that the group was allegedly using fraudulent credit cards to purchase airline tickets. Their scheme involved reselling the travel funds or bookings through various social media platforms.
The suspects had flown from Davao City to the world-renowned island of Boracay. Their journey was cut short as they were about to board their return flight to Davao. Airport personnel, in coordination with the airline's security, identified the suspicious transactions and took action.
Cebu Pacific's Official Statement and Ongoing Probe
In its official statement released on the day of the incident, Cebu Pacific confirmed it is coordinating with the Philippine National Police (PNP) as the investigation continues. The airline has not released the identities of the intercepted individuals, pending the results of the police inquiry.
This event highlights a persistent issue in the travel industry where unauthorized sellers exploit digital payment systems. The airline's security protocols were crucial in identifying and stopping this particular attempt.
Passenger Advisory: Book Through Official Channels Only
In light of this event, Cebu Pacific reiterated a critical advisory to all passengers. The carrier strongly urges the public to book flights exclusively through its official website, mobile app, or accredited travel agencies.
Transactions made with unauthorized sellers pose serious risks, including:
- Invalid or incomplete bookings.
- Inability to complete online check-in.
- Loss of the ability to rebook or refund tickets.
- Failure to add baggage allowances or in-flight meals.
The airline emphasized that passengers who encounter problems due to bookings from unofficial sources may find little recourse for assistance. Protecting personal and financial information by using only legitimate booking platforms is the most effective way for travelers to safeguard their journeys.
