ContactPoint 360 Philippines successfully concluded its remarkable year with a grand and glamorous celebration, recognizing the dedication of its workforce and charting an ambitious course for future growth.
A Night of Glamour and Recognition
The company's year-end event, themed “Hollywood Glam: A Year of Growth and Prosperity,” took place on December 20, 2025, at the prestigious Pacific Grand Ballroom within the Waterfront Cebu City Hotel and Casino. The evening served as a dual tribute, highlighting the organization's significant milestones while honoring the employees whose contributions made that success possible.
The core of the celebration was the “Tanghalan ng CP360 Year 2” awards, which spotlighted outstanding individual performers. The distinguished awardees for this honor were:
- Arabelle Alberca
- Maria Emily Edulza
- Maribeth Lastimosa
- Faith Ina Lubas
- Quennie Pearl Bellita
- Wilson Banao Rallos Jr.
- Maria Harper Dionisio
Celebrating Leadership and Initiative
Beyond the main awards, ContactPoint 360 presented several special recognitions to employees who demonstrated exceptional qualities. The CEO Above and Beyond Award was given to those who delivered truly exceptional performance, with recipients including Operations Managers Petula Gandionco and Re Allan Magpantay, Operations Director Gizel Galado, and several Team Leaders and Managers.
The Change Maker Award acknowledged individuals who exhibited strong leadership and drove positive change. This group included Recruitment Supervisor Charamy Daniel Roxas, HR Director Janet Borgonia, Operations Directors Marc Dominic Arante and Faye Karen Mutia, among others.
Furthermore, the On It Award highlighted key contributors from vital support and operations units, such as IT Manager Cris Roco Orat and Head of Finance Ely Chio.
The festive program also featured a creative “Pasko sa Pinas” Music Video Contest, won by teams led by OD Gizel, OD MarC, and OD Faye. The night concluded on a high note with an exciting raffle draw, where lucky employees won prizes ranging from household appliances to travel packages to destinations like Bohol, Boracay, and Vietnam.
A Look Back at Growth and Forward to Expansion
The event was more than just a party; it was a reflection on a year of resilience and strategic expansion. Alfie Torres, Vice President & Country Head for the Philippines, took the stage to share impressive growth metrics. “We started five years ago with only 50 agents, and now we are up to 2,298 and counting,” Torres revealed, underscoring the company's rapid scaling.
He also announced concrete plans for the future, stating, “We are launching our third site in the first quarter of next year, and for 2026, there are more locations planned within the Philippines.” This statement points to a significant ongoing investment in the local BPO landscape.
Another company executive, Ramesh Kumar, acknowledged the challenges the team overcame throughout the year. “This year has been very difficult. You braved earthquakes and storms, yet we grew from 800 to 900 people to now over 2,000,” he said, praising the Cebu team's resilience and consistent performance that has become a benchmark within the organization.
Ultimately, the celebration powerfully highlighted ContactPoint 360 Philippines' core values of teamwork, resilience, and employee engagement. As the company prepares for its next phase of expansion in 2026, this event solidified the foundation of recognizing and valuing its people as its greatest asset.
