Maya, the leading digital financial services platform in the Philippines, has been recognized as a Top Collecting Partner of Pag-IBIG Fund for the third consecutive year. The award highlights Maya’s crucial role in supporting digital collections through the agency’s Virtual Pag-IBIG platform.
Record-Breaking Transaction Volumes
In 2025, Maya processed more than 3.5 million Pag-IBIG transactions worth over P24 billion. This represents a nearly 20 percent increase in transaction volume year-on-year, while transaction value surged more than 38 percent from 2024. The growth underscores the accelerating adoption of digital payment channels among Pag-IBIG members both in the Philippines and overseas.
Through Maya’s robust payments infrastructure, members can conveniently pay their savings contributions and loan obligations online, effectively reducing barriers to accessing essential government financial services.
Driving Virtual Pag-IBIG Adoption
Pag-IBIG Fund launched Virtual Pag-IBIG in December 2022 as an online platform enabling members to access services anytime, anywhere via mobile devices or computers. The platform allows members to monitor contributions, apply for housing loans, and complete transactions without visiting a physical branch.
As of 2025, Virtual Pag-IBIG has recorded more than 13.81 million downloads, reflecting the growing shift toward digital channels for financial and housing-related transactions. The platform also provides a channel for members to connect with Pag-IBIG representatives for assistance.
Supporting Housing and Savings Programs
The continued shift to digital channels supports Pag-IBIG Fund’s mandate to encourage savings and provide affordable housing for Filipino workers. In 2025, the Fund collected P160.41 billion in membership savings and released P140.54 billion in housing loans, benefiting more than 90,000 families. Additionally, Pag-IBIG declared a record P64.34 billion in dividends, the highest payout in its 45-year history.
“As more members shift to digital channels, Virtual Pag-IBIG continues to play a key role in making our services more accessible and convenient,” said Marilene Acosta, chief executive officer of Pag-IBIG Fund. “Our partnerships with digital platforms like Maya allow us to serve members better wherever they are, including overseas Filipinos.”
“As more Filipinos go digital, it becomes increasingly important to make essential services easily accessible through these channels,” said Shailesh Baidwan, Maya Group president and co-founder. “Our partnership with Pag-IBIG Fund enables members to manage housing contributions and payments conveniently, as well as grow their savings through programs like MP2, helping them maximize these services anytime and anywhere.”
Expanding Digital Payment Access
Maya’s platform supports a wide range of merchants, from large corporations and public-sector partners to small and micro businesses, allowing them to accept payments, manage collections, and serve customers more efficiently. By supporting partners such as Pag-IBIG Fund, Maya helps expand access to financial services and improve the ease of doing business, enabling more Filipinos to transact, save, and participate in the formal financial system.
