NEPC Enhances Consumer Education Initiative for Bacolod Vendors Federation
The Negros Electric Power Corporation (NEPC) has significantly ramped up its information, education, and communication (IEC) campaign, targeting members of the Federation of Bacolod City Vendors Association (FedBaCVA). This strategic move aims to bolster consumer awareness and foster greater engagement regarding electricity-related matters in the region.
Campaign Details and Participation
The activity was conducted at NEPC's building in Bacolod City on January 30, 2026, drawing participation from at least 30 vendors. These attendees, all officers and officials, represented 17 distinct vendors' associations across Bacolod City, highlighting the broad reach of this educational effort.
Objectives and Key Topics Covered
According to Maricel Pe, Assistant Vice President for Customer Care and Marketing, the IEC campaign is designed to provide updated information on several critical areas. These include NEPC's ongoing programs, consumer rights and obligations, and relevant electricity laws that impact service usage. The session also featured a presentation of NEPC's accomplishments over the past 16 months, emphasizing key improvements and progress in service delivery to the community.
Legal Frameworks and Consumer Rights
During the campaign, NEPC officials delved into important legislative measures, such as Republic Act 7832. This law plays a crucial role in addressing electricity pilferage and reducing system losses, which are vital for maintaining efficient power distribution. Additionally, the Magna Carta for Electricity Consumers was discussed, focusing on the rights and responsibilities of consumers to ensure fair and transparent electricity services.
Vendor Association Response and Impact
Beboy Vaflor Cañada, a representative from FedBaCVA, expressed that the IEC is highly valuable for vendors. He noted that it helps them better understand their rights and responsibilities as electricity consumers, enabling more informed cooperation with NEPC for proper and responsible electricity use. This feedback underscores the campaign's effectiveness in empowering the vendor community.
NEPC's Commitment to Community Engagement
Maricel Pe emphasized that this initiative reflects NEPC's ongoing dedication to consumer education, community partnership, and service excellence. Under its advocacy slogan, "Ikaw Ang Una," the corporation continues to prioritize initiatives that strengthen ties with consumers and promote sustainable electricity practices in Bacolod City and beyond.
