Breaking Barriers in Hospitality
Gwen Dela Cruz, general manager of Mercure Mactan Cebu, has carved a path in a male-dominated industry, leading hospitality teams across Asia. Her journey is a testament to leadership, reinvention, and resilience in the evolving world of tourism and business.
Key Insights on Leadership and Reinvention
In a recent interview, Dela Cruz emphasized that reinvention is now more critical than resilience. She believes that adapting to change and continuously evolving are essential for staying relevant in the global tourism landscape.
How Cebu Can Stay Globally Relevant
Dela Cruz highlighted the importance of innovation, sustainability, and collaboration among stakeholders. She stressed that Cebu must leverage its unique cultural heritage while embracing modern tourism trends.
What True Leadership Looks Like Today
True leadership, according to Dela Cruz, involves empathy, adaptability, and empowering others. She shared how she navigates challenges and inspires her team to exceed expectations.
A Journey of Resilience and Reinvention
From her early days in the industry to her current role, Dela Cruz has consistently reinvented herself. She encourages aspiring leaders to embrace change and view setbacks as opportunities for growth.



