The National Center for Mental Health (NCMH) has been a critical lifeline during the recent holiday period, managing a significant volume of calls from individuals seeking emotional support.
Holiday Season Sees Surge in Crisis Calls
Data from the Department of Health (DOH) reveals that the NCMH hotline received a total of 675 calls between December 21 and December 29, 2025. This figure highlights the heightened emotional challenges many Filipinos face during what is often portrayed as a joyous season.
"Mental health is important because we consider every call the hotline receives as a life saved," stated DOH Spokesperson Dr. Albert Domingo. He emphasized that seeking help is crucial to prevent emotions from building up and leading to more severe outcomes.
Profile of Callers and Common Concerns
The health department's analysis of the calls provided insight into who is reaching out and why. The data showed that young adults aged 18 to 30 were the most frequent callers, followed closely by those in the 31 to 43 age bracket.
The primary reasons for contacting the hotline included:
- Symptoms of anxiety and depression
- Problems related to love and relationships
- Family conflicts and issues
The call volume reached its highest point on December 23, with female callers constituting the majority of those seeking assistance.
A Continued Call for Support and Awareness
In light of these numbers, the DOH is reinforcing its message that mental health support is available and confidential. The department assures the public that the NCMH crisis hotline remains operational 24/7, offering immediate psychological first aid and free mental health consultations.
Authorities urge anyone experiencing distress, regardless of severity, to make use of these vital services. The dedicated lines provide a safe space for individuals to express their struggles and receive professional guidance.
The official NCMH Crisis Hotlines are 1553 (landline), 0919-057-1553, and 0917-899-8727 (Globe/TM). The DOH's campaign underscores that reaching out is a sign of strength and a critical step toward wellness.
