DOLE Issues Strong Reminder to Employers on Timely Release of Final Pay and COE
The Department of Labor and Employment (DOLE) has issued a firm reminder to all employers across the Philippines, emphasizing the critical need to provide final pay and Certificates of Employment (COE) to workers in a timely manner. Failure to comply with these regulations could lead to formal complaints and significant penalties, as highlighted in recent statements from labor officials.
Directive from Leadership to Strengthen Worker Protections
According to Labor Secretary Bienvenido Laguesma, this reminder aligns with a directive from President Ferdinand Marcos Jr. aimed at bolstering the protection of workers' rights. The administration is prioritizing the enforcement of labor laws to ensure fair treatment and financial security for employees, particularly during transitions such as job separations.
Alarming Statistics on Final Pay Complaints in 2025
Based on data released by DOLE, issues related to final pay were the top complaint received in 2025, with a staggering 23,496 cases reported out of 168,853 total inquiries handled through their Hotline 1349. This underscores the widespread nature of the problem and the urgent need for employer compliance to mitigate disputes and enhance workplace harmony.
Legal Requirements and Timeframes for Compliance
Under Labor Advisory No. 06, Series of 2020, employers are legally obligated to provide final pay within 30 days from an employee's departure. Additionally, Certificates of Employment must be issued within three days from the date of request. Final pay encompasses all due wages and benefits, including:
- Unpaid wages
- Pro-rated 13th month pay
- Separation or retirement pay
- Payment for unused leave credits
Encouraging Workers to Report Non-Compliance
DOLE is actively encouraging workers who have not received their final pay or COE to take action by contacting the agency through multiple channels. Employees can call Hotline 1349, send an email to hotline1349@dole.gov.ph, or reach out via the official Facebook page of the department. This proactive approach aims to empower workers and ensure that labor standards are upheld across various industries.
By reinforcing these guidelines, DOLE seeks to foster a more compliant and equitable labor environment, reducing the burden on employees and promoting smoother employment transitions nationwide.
