After enduring years of subpar water service, residents of the City of San Fernando, Pampanga, have finally seen decisive action from City Hall. Mayor Vilma B. Caluag has officially suspended the permit of Prime Water, the private utility long criticized for its inadequate performance.
Years of Fernandino Frustration
The problems for consumers began when Prime Water took over the city's water services through a joint venture with the City of San Fernando Water District. Since then, countless households have suffered from extremely weak water pressure, particularly during the morning hours. The flow would only become somewhat stronger in the evening, severely disrupting daily routines.
This inconsistent service forced many residents to adapt their lives around the water schedule. A common complaint was the inability to use washing machines during the day for fear of damaging the appliances due to low water pressure. The situation was not just an inconvenience; it led to real financial loss. One resident, Dateline Olivas, reported that their washing machine broke down because of the poor water service, resulting in significant repair costs.
Executive Order Ends Prime Water's Operation
Mayor Caluag's response to the long-standing public outcry was swift and firm. She issued an Executive Order suspending the permit of Prime Water to operate within the city. This decisive move was met with celebration and relief from the local community, who had been vocal in their criticism.
As a direct result of the suspension, the operation of the water utility is set to be returned to the City of San Fernando Water District starting Monday, November 24. Fernandinos are now hopeful that the transition back to local management will bring about the reliable and efficient water service they have been missing for years.
A Victory for Public Advocacy
The suspension marks a significant victory for persistent public advocacy. Media columns and community leaders had long highlighted the struggles of consumers, with one final column pointedly titled "Prime Water alis dyan..." (Prime Water, get out of here...). The mayor's action demonstrates that sustained criticism can indeed yield positive results for the community.
